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We Provide You the Tools to:

  • Optimize Average Daily Rates (ADR), occupancy & RevPAR

  • Benchmark guest satisfaction

  • Manage & respond to online guest reviews

  • Monitor & respond to Social Media conversations

  • Identify positive & negative operational / service-related trends

Start Increasing your Revenue

Your Online Reputation Matters

93% of hotel guests are influenced by reviews, and the majority of them won't book a hotel without them. But with the average person visiting more than a dozen websites prior to booking a room, managing your online reputation can be difficult and time-consuming.  

Savvy hotel professionals know how to leverage guest feedback from the social web and internal surveys to improve their hotel's performance. Our suite of web-based tools makes it easy to monitor, analyze, manage, and improve your hotel's online reputation across hundreds of sources to increase guest satisfaction and grow revenue.

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Key Features that Set us Apart

  •     Global Review Index    

    The Global Review Index™(GRI)

  •     Revenue Optimizer    

    Revenue Optimizer 

  •     Guest Survey Management    

    Guest Survey Management 

  •     Sentimental Analysis    

    Sentiment Analysis

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    Competitive Intelligence

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    Data Portability

  •        

    Social Media Monitoring

ReviewPro: Customer Intelligence for Hotels 

ReviewPro enables hoteliers and restaurateurs to increase guest satisfaction and grow revenue by proactively managing and improving their online reputation.

The company's suite of web-based tools, including the Revenue Optimizer, Advanced Guest Satisfaction Survey solution and Hotel Analysis Reports, provide the analysis, customer intelligence, competitive benchmarking and reporting needed to help hospitality professionals maximize their organization’s performance.

ReviewPro aggregates hundreds of millions of reviews in 40+ languages from more than 100 review sites, online travel agencies (OTAs) & all major social media platforms.

Thousands of Clients in 90+ Countries

 

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